Your privacy is wking9's top priority. This document transparently explains how we collect, use, store and protect your personal data – as well as the rights you hold as a registered player in Malaysia.
Brief Statement
This Privacy Policy applies to all users of the wking9 platform, covering all services offered – slots, Live Casino, football Sports Betting, badminton, e-sports, live matches, jackpot, and all other features accessible via the wking9 website or mobile app.
By registering for and using the wking9 platform, you agree to how we manage your personal data as described in this document. If you do not agree, please discontinue use of the platform and contact us to close your account.
Wking9 understands that player trust is our most valuable asset. In today's digital world, personal data is sensitive and must be handled with the utmost responsibility. That is why we built our entire data management infrastructure on strict privacy-by-design principles from day one.
This Privacy Policy explains transparently: what data we collect, why we need it, how it is used, who may access it, how long it is retained and what rights you have throughout the entire process. We have nothing to hide – everything is explained clearly in plain language.
As a platform operating in Malaysia and serving Malaysian players exclusively, wking9 complies with the Personal Data Protection Act 2010 (PDPA) in all matters relating to user data. Any changes to this policy will be communicated to users via email or an in-platform notice.
wking9 Note: We never sell, rent or trade players' personal data to third parties for marketing purposes. Your data is not our product.
Wking9 only collects data that is strictly necessary to provide a safe, fair and legally compliant service. The following are the categories of data we collect:
Please note: wking9 does not store credit or debit card numbers directly. All payments via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX are processed through certified payment gateways – we only receive transaction confirmations, not full card details.
Wking9 uses collected data solely for legitimate and necessary purposes. Every use of data has a clear legal basis — whether your consent, contractual necessity, a legal obligation, or the legitimate interests of wking9.
Wking9 does not sell, rent, or trade your personal data to any third party. However, there are limited situations where we need to share certain information with other parties in order to operate the platform properly:
wking9 Guarantees: All third parties we work with are bound by data protection agreements that require them to use your data solely for specified purposes and to the same rigorous security standards as wking9.
Protecting players' personal data is more than a legal obligation for wking9 – it is a moral responsibility we take seriously. The following are the security measures we have in place:
Wking9 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the wking9 website. The following are the types of cookies we use:
| Cookie Type | Purpose | Duration | Can Be Disabled? |
|---|---|---|---|
| Essential Cookies | Enables core platform functions – login, game sessions, and transaction security | Session | No – Required |
| Functional Cookies | Saving your preferences such as language, layout, and display settings | 1 year | Yes – Optional |
| Performance Cookies | Analysing how players use the platform for continuous improvement | 90 days | Yes – Optional |
| Security Cookies | Detecting unauthorised access attempts and protecting your account | 30 days | No – Required |
You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect certain features on the wking9 platform.
Wking9 does not retain personal data for longer than necessary. Each data category has a defined retention period based on operational requirements and legal obligations:
Once the retention period expires, your data will be permanently deleted or fully anonymised so that you can no longer be identified from it. Deletion is carried out using methods that ensure the data cannot be recovered.
Early Deletion Request: You may request that wking9 delete your personal data ahead of the standard retention period, subject to any legal obligations that prevent immediate deletion. Contact us at support@wking9.ws to initiate this process.
As a wking9 player and data subject under Malaysia's PDPA, you have the following rights, which you may exercise at any time:
You have the right to know what personal data wking9 holds about you and to request a copy of it.
You have the right to correct any inaccurate or incomplete data via your account settings or by contacting wking9 support.
You have the right to request the deletion of your personal data, subject to any legal obligations that may preclude immediate removal.
You have the right to object to the processing of your data for certain purposes, such as marketing communications.
You have the right to receive your data in a structured, machine-readable format for transfer to another platform.
You have the right to request that wking9 restrict the processing of your data under certain circumstances while a dispute is being resolved.
To exercise any of the rights above, contact the wking9 privacy team by email at support@wking9.ws with the subject line "Privacy Rights Request". We will process your request within 30 business days.
Wking9 strictly prohibits the use of the platform by anyone under the age of 18. This platform contains gambling content intended for adults only, and we take this responsibility very seriously.
We do not knowingly collect, process or store personal data from minors. If wking9 discovers that data from an underage individual has been inadvertently collected, we will promptly delete that data and close the associated account without any refund of deposits made.
To parents and guardians: If you suspect that a minor has registered on wking9, please contact us immediately at support@wking9.ws. We will take prompt action to close the account.
Wking9 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our business practices, new legal requirements, or evolving technologies. The latest version of the Privacy Policy is always available on the wking9 website.
When we make significant changes, we will notify you via:
Continued use of the wking9 platform after any Privacy Policy amendments is considered acceptance of the updated version. If you do not agree with the changes, you have the right to close your account and request deletion of your personal data.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how wking9 handles your personal data, you may reach us through the following channels:
You also have the right to lodge a complaint with the Malaysian Communications and Multimedia Commission (MCMC) or the Department of Personal Data Protection Malaysia if you believe your privacy rights have been violated and wking9 has not addressed the matter to your satisfaction.
Remember: This Privacy Policy should be read in conjunction with Terms & Conditions and Responsible Gaming Policy wking9 for a full overview of how we operate.
Related Documents
Privacy Commitment
Data security is not just a policy on paper – it is a system actively operating around the clock at wking9.
Every bit of data transmitted between your device and wking9's servers is encrypted with 256-bit SSL – the same standard used by Malaysian financial institutions and government agencies.
Wking9 has never and will never sell, rent, or trade players' personal data to advertisers or third-party data brokers. Your data is not a source of revenue for us.
Review, amend, download, or request deletion of your data at any time. The privacy control panel within your wking9 account gives you full control — no need to contact anyone.
Deposits via Touch 'n Go eWallet, GrabPay, DuitNow or FPX are processed through PCI-DSS certified payment gateways. wking9 does not store your card number or full bank account details.
All data management practices at wking9 are designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA) — the country's primary data protection legislation.
Wking9's dedicated privacy team is on hand to assist with any questions or complaints regarding personal data. A response is guaranteed within 5 business days via email or live chat.
Play with Peace of Mind at wking9
With 256-bit SSL data protection, compliance with Malaysia's PDPA and a commitment to never selling your data, wking9 is a platform you can trust completely. Register for free and start enjoying over 1,500 games – slots, Live Casino, live football, roulette and jackpots – with full confidence that your privacy is protected.